Privacy Policy.
Illux de México S.A. de C.V. with address at calle Temazcal 21-B, Col. La Loma, Tlalnepantla de Baz, Estado de México, CP 54060, is responsible for the use and protection of your personal data, and in this regard we inform you of the following: For what purposes will we use your personal data? The personal data that we collect from you, we will use for the following purposes that are necessary for the service you request through our website:
♦ Billing of products purchased on our website.• Sending of tax receipts.
♦ Shipping of products purchased through our website to the address indicated through our website by means of our transport or parcel.
♦ Sending notices about changes in our Terms and Conditions.
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:
♦ Sending promotions and information about our products.
♦ Update our database.
♦ Get preference statistics.
♦ Marketing or advertising.
♦ Commercial prospecting.
In case you do not want your personal data to be processed for these additional purposes, from this moment you can communicate the above, by sending an email to info@illux.com.mx marking with an “x” the purposes you do not want that we use.
( ) Sending promotions and information about our products.
( ) Update our database
( ) Marketing or advertising
( ) Commercial prospecting
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products that you request or contract with us.
With whom do we share your personal information and for what purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data: name; handwritten and electronic signature; Federal Taxpayers Registry (RFC); Unique Population Registry Code (CURP); place and date of birth; nationality and age as well as the following contact information that allows us to keep or contact you, such as: address; email; landline phone and cell phone.
What personal data will we use for these purposes?
We inform you that your personal data such as name, address, landline and cell phone, are shared within the country with national parcel services for the shipment of products purchased through our website.
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for and the conditions of use that we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
In relation to the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:
011 (52) 55 5355 9797, or through the following email info@illux.com.mx
b) What information and / or documentation should the application contain?Full name, email, address or medium by which the response will be notified, attaching the documents that prove your identity.
c) In how many days will we respond to your request?Full name, email, address or medium by which the response will be notified, attaching the documents that prove your identity. If you send a legal representative, you must identify or accredit yourself correctly, the clear and precise description of the personal data with respect to which you seek to exercise any of the ARCO rights and any other document that facilitates the location of your personal data.
d) By what means will we communicate the response to your request?By email and / or telephone.
e) In what media can the personal data that you request be reproducedWritten and electronic.
How can you revoke your consent to the use of your personal data?
You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation, we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us. To revoke your consent, you must submit your request through an email that you will have to send to the following address info@illux.com.mx
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
♦ Your registration in the Public Registry to Avoid Advertising, which oversees the Federal Consumer Prosecutor’s Office, so that your personal data is not used to receive advertising or promotions from goods or services companies. For more information on this registry, you can consult the PROFECO Internet portal, or contact it directly.
♦ Your registration in the “No advertising” exclusion list, so that your personal data is not processed for marketing, advertising, or commercial prospecting purposes by us. For more information call the telephone number 011 (52) 55 5355 9797 or send an email to the following address: info@illux.com.mx. The use of tracking technologies on our Internet portal We inform you that on our Internet page we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, as well as provide you with a better service and experience. user when browsing our page.
♦ Web pages visited by a user.
These technologies can be disabled quickly and easily, below you can access the following link to learn more about this procedure: http://es.wikihow.com/deshabilitar-las-cookies.
How can you know the changes to this privacy notice?
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.
We promise to keep you informed about the changes that this privacy notice may undergo, updating said document on our website www.illuxusa.com in the Privacy Notice section. The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: once the Privacy Notice is updated, we will send an email to the account with which you registered informing said change and with a link so that you can consult it immediately if you wish.